Gemaltic welcomes you. We want your experience with Gemaltic healing crystal to be something you’d want to repeat and share with your friends. We are dedicated to respecting and safeguarding the privacy of the personal information you provide us. The following information is intended to inform you of what information we collect, why we gather it, and how we utilize the information we collect. This Privacy Statement is part of our Terms of Service.

When you submit your personal information to us, you are granting us permission to collect, use, and disclose your information following the terms of this Privacy Policy. We are always ready to answer your questions or solve your concerns about this Privacy Policy. If you need to reach a customer service representative, please contact us by phone or email.

Information We Gather

One of our top concerns is to protect your right to privacy while shopping with us. As a result, we only ask for the information that is absolutely necessary for us to fulfill your order or contact you about its progress. We collect information such as your name, email address, shipping address, and billing address. This information is only shared with our linked courier company, who will deliver your ordered things, in addition to the Gemaltic team. Please be assured that Gemaltic does not keep a record of your credit/debit card or online bank account information.

This also indicates that Gemaltic only saves the information you enter during the registration process, as well as shared comments, conversations, and interactions with other website users. No credit/debit card information, online bank account information, or other sensitive information is retained in our database. You enter these credentials straight into the bank payment portals, which are completely secure. We do not collect or store this sensitive data.

How or When We Use Your Information

We may use the information we collect about you for the following purposes:

  • Allow you to make purchases and offer the services you require.
  • Confirm and check the status of your order.
  • Answer your questions and requests.
  • Check your personal information for mistakes, errors, and correctness.
  • Fraud and abuse must be avoided and detected.
  • Improve our website, customer service, product options, marketing, and promotional activities, and overall customer experience.
  • Determine your preferred products and services.
  • Understand our customers’ demographics, preferences, interests, and activity, and contact you (by email, postal mail, or phone) about items and services that we feel you would be interested in.

Information We Share

We may share your personal information with trustworthy partners in specific circumstances.

Suppliers of services: Shipping, payment services, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, and other services are performed on our behalf by reputable third-party service providers. These service providers only get personal information if it is required to fulfill their function(s), and they are not permitted to use personal information for any other purpose(s) other than those specified by Gemaltic.

Specific Scenario: If you choose to enroll in a special event (such as a promotion, contest, or sweepstakes), Gemaltic will only share your personal information with the organizations that are a part of the event. Unless we notify you otherwise in conjunction with a particular event, these third parties do not use your information for any reason other than event management. We may give trusted partners the ability to send you goods and services that may be of interest to you.